> ## Documentation Index
> Fetch the complete documentation index at: https://docs.veridianhp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Provider dashboard

> How licensed PTs review cases, deliver recommendations, and participate in the Veridian Health workflow.

# Provider dashboard

<Note>
  **Early-stage documentation.** Dashboard features, review workflows, and
  sign-off requirements are actively being defined for MVP.
</Note>

The **provider dashboard** is the clinician-facing surface of Veridian
Health. Licensed physical therapists use it to review kiosk intake data,
apply clinical judgment, and deliver **PT-driven recommendations** to the
facility.

The dashboard is not a generic EHR. It is purpose-built for corrections MSK
triage — case queue, assessment review, recommendation authoring, and audit
trail in one workflow.

## Provider eligibility

To access the provider dashboard, a PT must satisfy **both** requirements:

1. **Veridian network enrollment** — active PT license, malpractice coverage,
   background screening, and platform orientation completed through Veridian
   Health Partners
2. **Jail approval** — each purchasing jail independently approves which
   enrolled providers may review cases for their facility

Enrollment alone does not grant access to every jail on the platform.

## Enrollment process

<Steps>
  <Step title="Apply">
    Submit a provider application at
    [veridianhp.com/request-access](https://veridianhp.com/request-access).
  </Step>

  <Step title="Credentialing">
    Veridian verifies licensure, malpractice coverage, and completes
    background screening.
  </Step>

  <Step title="Orientation">
    Complete platform training covering correctional healthcare context,
    dashboard workflow, documentation standards, and privacy obligations.
  </Step>

  <Step title="Network activation">
    Provider appears in Veridian's network and becomes visible to jails
    for approval.
  </Step>

  <Step title="Jail approval">
    Each jail administrator approves the provider for their facility.
    Dashboard access for that jail's cases activates upon approval.
  </Step>
</Steps>

## Dashboard workflow (MVP)

<Steps>
  <Step title="Case queue">
    Submitted kiosk sessions appear in the provider's case queue, filtered
    by approved jails and licensure jurisdiction. Each case shows referral
    context, submission time, and processing status.
  </Step>

  <Step title="Review intake">
    The provider opens a case and reviews:

    * Four kiosk photos (front, back, left, right)
    * Questionnaire responses
    * AI-assisted preliminary analysis (where enabled)
    * Red-flag indicators surfaced by the platform
  </Step>

  <Step title="Clinical assessment">
    The provider applies PT clinical judgment to the intake data. In MVP,
    this is **asynchronous review** — not a live video session with the
    inmate. The provider evaluates posture, MSK patterns, and functional
    implications visible from photos and reported symptoms.
  </Step>

  <Step title="Author recommendations">
    The provider completes a structured recommendation including:

    * Assessment summary
    * Exercise and mobility guidance adapted for custody constraints
    * Activity modifications and precautions
    * Red-flag escalation notes (if in-person evaluation is required)
    * Follow-up and re-assessment plan
  </Step>

  <Step title="Sign off and release">
    Upon completion, recommendations are released to authorized facility
    medical staff. The case moves to a closed state with a full audit
    record of provider actions.
  </Step>
</Steps>

## Dashboard views (planned)

| View                      | Purpose                                                   |
| ------------------------- | --------------------------------------------------------- |
| **Case queue**            | Pending and in-progress cases across approved jails       |
| **Case detail**           | Photos, questionnaire, AI analysis, recommendation editor |
| **Completed cases**       | Historical cases with search and filter                   |
| **Profile & credentials** | License status, approved jails, training completion       |

Exact layout and feature availability will expand post-MVP. See
[Future roadmap](/veridian-health/future-roadmap).

## Clinical standards

Recommendations authored in the dashboard follow PT practice standards
adapted for corrections:

* **Executable in custody.** Exercise prescriptions assume limited equipment
  and space — no gym-dependent programs by default.
* **Scope clarity.** Output is triage guidance, not a definitive diagnosis.
  Hands-on care requirements are flagged explicitly.
* **Red-flag escalation.** Presentations suggesting fracture, cauda equina,
  infection, or vascular compromise trigger mandatory escalation language.
* **Documentation completeness.** Cases cannot be closed without a completed
  recommendation record.

## Privacy and access

* Providers see only cases from **jails that have approved them**
* All dashboard access is logged in the platform audit trail
* PHI must not be exported, screenshotted, or transmitted outside the platform
* Security concerns: [security@veridianhp.com](mailto:security@veridianhp.com)

## What's next

<CardGroup cols={2}>
  <Card title="Inmate kiosk flow" icon="tablet-screen" href="/veridian-health/inmate-kiosk-flow">
    What the provider receives from the inmate intake.
  </Card>

  <Card title="Data model & privacy" icon="database" href="/veridian-health/data-model-privacy">
    PHI handling and provider access controls.
  </Card>

  <Card title="Future roadmap" icon="map" href="/veridian-health/future-roadmap">
    Live consults, API access, and dashboard enhancements.
  </Card>
</CardGroup>