> ## Documentation Index
> Fetch the complete documentation index at: https://docs.veridianhp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# For evaluators

> One-page guide for jail leaders, PTs, IT, and compliance reviewers evaluating Veridian Motion.

# For evaluators

This page is for **jail medical directors, physical therapists, custody
leadership, IT, and compliance staff** deciding whether Veridian Motion fits
your facility. It summarizes what the product does today, how it works, what it
does **not** include, and where to read more.

## What Veridian Motion is

**Veridian Motion** is Veridian Health Partners' flagship **physical therapy
platform** for correctional facilities. It connects:

* An **inmate kiosk** — structured MSK intake (body map, complaint, four
  posture photos)
* A **provider dashboard** — licensed PT review, exercise planning, messaging,
  and controlled release to the inmate

AI assists PTs with **non-diagnostic triage support**. A licensed PT must
**review and approve** everything before it reaches an inmate. The product
does **not** diagnose.

## Why facilities consider it

Correctional settings see high volumes of musculoskeletal complaints — back,
shoulder, knee, and posture-related issues — often with limited on-site PT
time. Untreated or poorly triaged MSK problems can escalate into costlier
outcomes: emergency transfers, prolonged disability, repeat sick calls, and
in some cases litigation.

Veridian Motion aims to improve **inmate wellbeing** through early, structured
assessment and **PT-reviewed bodyweight exercise plans** delivered inside
custody — without replacing in-person care when red flags warrant it.

<Note>
  Veridian Motion does **not** include medical billing, coding, EHR
  integration, live video visits, or partner API connectivity in the current
  release. Those capabilities may be considered in future phases.
</Note>

## How it works (summary)

<Steps>
  <Step title="Staff enroll the inmate">
    An admin creates the account and receives an **inmate number + PIN** for
    custody handoff.
  </Step>

  <Step title="Inmate completes kiosk intake">
    Body map → complaint (optional voice-to-text) → four-view photos → submit.
    The inmate sees **confirmation only** — no AI output.
  </Step>

  <Step title="Server processes the assessment">
    AI triage support is generated server-side (multi-LLM router with failover).
    Output appears in the staff dashboard only.
  </Step>

  <Step title="Admin assigns a PT">
    New submissions sit in an **unassigned queue** until assigned.
  </Step>

  <Step title="PT reviews and releases">
    Red flags first, then photos, AI observations, draft plan. PT edits the
    plan, adds notes, marks **reviewed**. Approved content appears in the
    inmate's **My plan / progress** view.
  </Step>
</Steps>

Full detail: [Veridian Motion](/veridian-motion/product) and
[Status and workflow](/veridian-motion/status-and-workflow).

## What is not in scope today

| Not included             | Notes                                                           |
| ------------------------ | --------------------------------------------------------------- |
| Live video consults      | Asynchronous workflow only                                      |
| EHR / EMR integration    | No automated feed to external clinical systems                  |
| Partner API              | No public API for third-party connectivity yet                  |
| Medical billing / coding | Separate product line discontinued; not part of Veridian Motion |
| Self sign-up             | Staff provision all accounts                                    |
| AI direct to inmate      | PT-review gate on all clinical output                           |

## Limitations (read before pilot)

* **Not diagnostic** — AI provides triage support; PT retains clinical authority
* **Not emergency response** — red flags prompt review; facility protocols govern urgent care
* **Not HIPAA-certified** — HIPAA-aligned design; BAA required for production PHI
* **Not CJIS-authorized or FedRAMP-authorized** — agency provides compliant hosting and MDM
* **Limited offline** — submit and photo upload require network connectivity
* **AI can be wrong** — models may miss or mischaracterize; PT review is mandatory

## Security and privacy (summary)

| Topic                                      | Veridian Motion (app) | Agency / facility          |
| ------------------------------------------ | --------------------- | -------------------------- |
| Staff MFA + RBAC                           | Yes                   | —                          |
| Inmate PIN auth + RLS                      | Yes                   | —                          |
| Private photos (5-min signed URLs)         | Yes                   | —                          |
| Audit log (no PHI in payload)              | Yes                   | —                          |
| Kiosk app hardening (CSP, no external nav) | Yes                   | MDM lockdown also required |
| BAA execution                              | Design supports       | Agency + Veridian sign     |
| CJIS / FedRAMP hosting                     | —                     | Agency chooses environment |

See [Security overview](/security/overview) and
[HIPAA](/security/hipaa).

## Read next by role

| Your role                            | Start here                                                                                                                   |
| ------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------- |
| **Medical director / administrator** | [Getting started](/veridian-motion/getting-started), [Provider dashboard](/veridian-motion/provider-dashboard)               |
| **Physical therapist**               | [Provider dashboard](/veridian-motion/provider-dashboard), [AI and clinical safety](/veridian-motion/ai-and-clinical-safety) |
| **Custody (officer / warden)**       | [Inmate kiosk flow](/veridian-motion/inmate-kiosk-flow), [Role permissions](/veridian-motion/role-permissions)               |
| **IT**                               | [Deployment and kiosk](/veridian-motion/deployment-and-kiosk), [Data model & privacy](/veridian-motion/data-model-privacy)   |
| **Compliance / legal**               | [HIPAA](/security/hipaa), [Data handling](/security/data-handling), [Incident response](/security/incident-response)         |

## Contact

* [Request access](https://veridianhp.com/request-access) — facility onboarding
* [support@veridianhp.com](mailto:support@veridianhp.com) — general questions
* [security@veridianhp.com](mailto:security@veridianhp.com) — security review