> ## Documentation Index > Fetch the complete documentation index at: https://docs.veridianhp.com/llms.txt > Use this file to discover all available pages before exploring further. # Inmate kiosk flow > Authenticated inmate intake — body map, complaint, photos, and post-review plan access. # Inmate kiosk flow The inmate kiosk is the inmate-facing surface of Veridian Motion on a **facility-controlled device**. Inmates authenticate with an **inmate number and PIN** provisioned at enrollment. Staff hand over the number and initial PIN and may reset the PIN later. Inmates **never** see un-reviewed AI findings or exercise plans. After submit they see confirmation and safety guidance only. Approved content appears in **My plan / progress** after a PT marks the assessment reviewed. ## Full flow At `/inmate-login`, the inmate enters their **inmate number** and **PIN** (4–12 digits). Staff create these at enrollment; inmates who lack a PIN must ask staff. An accessible **body-map region selector** presents a tappable diagram plus labeled toggle buttons (e.g., left shoulder, upper back, left knee). The inmate selects the area(s) relevant to their complaint. The inmate describes what is going on in plain language — typed text, with **voice-to-text** where the device and browser support it. Based on body-map selections and the complaint, the app may present **follow-up Q\&A** — short questions to clarify onset, severity, or movement limits. Required questions must be answered before continuing. If the session resets due to idle timeout, the inmate must sign in again and may need to restart intake. Guided capture for **front, back, left, and right** views. On-screen **silhouette overlays** help positioning. The interface prompts retakes when a photo is unusable (lighting, framing, blur). Camera access requires staff assistance if denied. The inmate reviews and submits. The assessment moves into staff workflow. Processing runs on the server; AI output is **not** shown on the kiosk. The inmate sees **submission confirmation** and **plain-language safety guidance** — for example, to report worsening symptoms to custody staff. This screen does not include AI observations, hypotheses, or exercise prescriptions. Inmates can return to view each submission's **status**: * **Received** * **Awaiting assignment** * **Under review** * **Reviewed** After a PT marks an assessment **reviewed**, the inmate may see the **approved exercise plan** (images/video from the exercise-media library) and any **PT notes explicitly shared** with them. Until then, plan content remains hidden. ## After submit Immediately after submission the inmate sees **confirmation** and **plain-language safety guidance** only — not AI observations, hypotheses, red flags, or exercise plans. Track progress under **My plan / progress**; approved plan content appears only after status reaches **Reviewed**. ## Multiple submissions An enrolled inmate may complete **more than one assessment** over time. Each submission appears separately in **My plan / progress** with its own status. A new submission does not replace a prior **Reviewed** plan unless the PT updates care through a new review cycle. ## What inmates see after review When status is **Reviewed**, the inmate may view: * **Approved exercise plan** — bodyweight exercises with images or video from the exercise-media library (reps, sets, and plain-language instructions as the PT approved) * **PT notes** marked **shared with inmate** — only notes the PT explicitly released; other clinical notes remain staff-only AI observations, hypotheses, and red-flag alerts are **never** shown on the kiosk. ## What inmates cannot do on the kiosk * Self-create an account * View AI findings, red flags, or draft plans before PT review * Open external websites, links, or messaging outside the app * Access other inmates' records ## Locked kiosk behavior Veridian Motion applies **app-level hardening** for facility kiosks: * Blocked external navigation and links * Strict Content Security Policy (CSP) * Self-hosted fonts (no third-party font loads) * Idle **auto-reset** to clear inmate session state **Agency-provided** controls — MDM profile, device lockdown, network filtering, physical supervision — are required for true kiosk lockdown in custody. See [Deployment and kiosk](/veridian-motion/deployment-and-kiosk). ## Staff involvement | Role | Typical action | | -------------------------- | ------------------------------------------------------------ | | **Admin / clinical staff** | Enroll inmate, hand over number + PIN, assign case to PT | | **Custody staff** | Escort to kiosk, monitor session, respond to safety concerns | | **PT** | Reviews in dashboard; releases plan when ready | ## Session and privacy on device Inmate session state is held **in memory** — not in browser `localStorage`. No PII is persisted locally on the kiosk browser beyond what the active session requires. ## What's next Status labels and who acts when. Secure follow-up with the care team. What happens after the inmate submits. Photos, RLS, and signed URLs. Camera, PIN, and session issues.