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Documentation Index

Fetch the complete documentation index at: https://docs.veridianhp.com/llms.txt

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Veridian Bridge

Veridian Bridge is the patient-facing payment flow. It is the single most important product surface in the Veridian platform — the page your patients actually touch. The Bridge is hosted by Veridian, branded for your practice, and engineered for one thing: getting a patient from “I owe my therapist money” to “I paid” in under sixty seconds, on their phone, without an account.

What the patient sees

  1. They receive a text or email with a single link.
  2. The link opens to your practice’s branded payment page showing exactly what they owe and what it’s for.
  3. They tap “Pay with bank” and are guided through connecting their bank in a familiar, secure flow.
  4. They confirm the payment amount.
  5. They see a confirmation page and get a receipt by email.
The whole flow takes most patients under a minute. There is no account signup, no portal, no app to install.

What the practice gets

  • Faster collections. Practices typically see A/R days drop by 30–50%.
  • Lower processing costs. ACH at a fraction of card processing fees.
  • Fewer staff hours. No more chasing balances by phone.
  • EHR-friendly. Webhooks notify your system the moment payment clears.
  • Audit trail. Every payment, every action, fully logged for your records.

What Veridian handles

Veridian takes on the parts of the flow that are expensive to build and risky to maintain:
  • Patient experience. Mobile-optimized, accessibility-tested, branded.
  • Bank connection. Through industry-standard, HIPAA-compliant partners.
  • Payment processing. ACH rails, settlement, retries on bank failures.
  • PHI protection. Encrypted at rest, audited access, BAA-covered.
  • Compliance. HIPAA-aligned controls, audit logs, breach procedures.
Your practice never handles card numbers, never stores bank credentials, and never sees the patient’s bank login — Veridian’s processors do that under their own PCI and bank compliance regimes.

What your integration does

In the simplest model, your integration is two API calls and one webhook:
  1. When you generate an invoice → POST /sessions to mint a payment link
  2. Send the link to the patient (your existing SMS or email pipeline)
  3. When the payment clears → Veridian webhooks you → mark the invoice paid
That’s it. The whole integration is typically less than 200 lines of code on your side. See Integration for the detailed walkthrough.

What’s next

Payment flow

A diagram of the complete patient journey through the Bridge.

Integration guide

From “we have an account” to “we’re collecting payments” — step by step.