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Provider dashboard

Early-stage documentation. Dashboard features, review workflows, and sign-off requirements are actively being defined for MVP.
The provider dashboard is the clinician-facing surface of Veridian Health. Licensed physical therapists use it to review kiosk intake data, apply clinical judgment, and deliver PT-driven recommendations to the facility. The dashboard is not a generic EHR. It is purpose-built for corrections MSK triage — case queue, assessment review, recommendation authoring, and audit trail in one workflow.

Provider eligibility

To access the provider dashboard, a PT must satisfy both requirements:
  1. Veridian network enrollment — active PT license, malpractice coverage, background screening, and platform orientation completed through Veridian Health Partners
  2. Jail approval — each purchasing jail independently approves which enrolled providers may review cases for their facility
Enrollment alone does not grant access to every jail on the platform.

Enrollment process

1

Apply

Submit a provider application at veridianhp.com/request-access.
2

Credentialing

Veridian verifies licensure, malpractice coverage, and completes background screening.
3

Orientation

Complete platform training covering correctional healthcare context, dashboard workflow, documentation standards, and privacy obligations.
4

Network activation

Provider appears in Veridian’s network and becomes visible to jails for approval.
5

Jail approval

Each jail administrator approves the provider for their facility. Dashboard access for that jail’s cases activates upon approval.

Dashboard workflow (MVP)

1

Case queue

Submitted kiosk sessions appear in the provider’s case queue, filtered by approved jails and licensure jurisdiction. Each case shows referral context, submission time, and processing status.
2

Review intake

The provider opens a case and reviews:
  • Four kiosk photos (front, back, left, right)
  • Questionnaire responses
  • AI-assisted preliminary analysis (where enabled)
  • Red-flag indicators surfaced by the platform
3

Clinical assessment

The provider applies PT clinical judgment to the intake data. In MVP, this is asynchronous review — not a live video session with the inmate. The provider evaluates posture, MSK patterns, and functional implications visible from photos and reported symptoms.
4

Author recommendations

The provider completes a structured recommendation including:
  • Assessment summary
  • Exercise and mobility guidance adapted for custody constraints
  • Activity modifications and precautions
  • Red-flag escalation notes (if in-person evaluation is required)
  • Follow-up and re-assessment plan
5

Sign off and release

Upon completion, recommendations are released to authorized facility medical staff. The case moves to a closed state with a full audit record of provider actions.

Dashboard views (planned)

ViewPurpose
Case queuePending and in-progress cases across approved jails
Case detailPhotos, questionnaire, AI analysis, recommendation editor
Completed casesHistorical cases with search and filter
Profile & credentialsLicense status, approved jails, training completion
Exact layout and feature availability will expand post-MVP. See Future roadmap.

Clinical standards

Recommendations authored in the dashboard follow PT practice standards adapted for corrections:
  • Executable in custody. Exercise prescriptions assume limited equipment and space — no gym-dependent programs by default.
  • Scope clarity. Output is triage guidance, not a definitive diagnosis. Hands-on care requirements are flagged explicitly.
  • Red-flag escalation. Presentations suggesting fracture, cauda equina, infection, or vascular compromise trigger mandatory escalation language.
  • Documentation completeness. Cases cannot be closed without a completed recommendation record.

Privacy and access

  • Providers see only cases from jails that have approved them
  • All dashboard access is logged in the platform audit trail
  • PHI must not be exported, screenshotted, or transmitted outside the platform
  • Security concerns: security@veridianhp.com

What’s next

Inmate kiosk flow

What the provider receives from the inmate intake.

Data model & privacy

PHI handling and provider access controls.

Future roadmap

Live consults, API access, and dashboard enhancements.