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Roles and access

Staff authentication

  • Email + password
  • TOTP MFA available; enforcement controlled per deployment (MFA_ENFORCED)
  • SSO remains planned — Roadmap

Patient authentication

  • Patient ID + PIN (staff-provisioned)
  • Terms acceptance required at first login — see Terms & patient consent
  • No self sign-up

Staff roles

Full matrix: Role permissions.

Multi-facility access (rolling out)

When enabled for a deployment, each facility’s patients and staff are isolated via RLS scoped by facility membership. Staff granted membership in more than one facility switch facilities before working with that site’s data. Until multi-facility is confirmed for your site, assume single-facility operation. See Roadmap.

Provisioning

Admins:
  • Grant roles listed above
  • Configure facility membership when multi-facility is enabled
  • Bulk-import staff and patients where enabled
  • Assign program enrollments within seat caps
See Programs & licensing and Facility onboarding.

Chess instructor assignment

Staff with appropriate policy (pt and/or admin) can assign Chess Wellness activities to enrolled patients. Engagement metrics appear on Admin analytics — not as individual clinical PHI.

What’s next

Role permissions

Full permission matrix.

Facility onboarding

Enrollment and deployment.

Roadmap

Multi-facility rolling out.